Privacy policy

At OMKARA, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By accessing our website or engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect:
• Personal Information: We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details when you place an order with us.
• Browsing Information: We may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing patterns on our website, through the use of cookies or similar technologies.
2. How We Use Your Information:
• Order Fulfilment: We use your personal information to process and fulfil your orders, communicate with you about your purchases, and provide customer support.
• Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates related to our business.
• Improving Our Services: We analyse browsing and purchasing patterns to improve the functionality, usability, and effectiveness of our website and services.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.
3. Information Sharing and Disclosure:
• Service Providers: We may share your personal information with trusted third-party service providers who assist us in fulfilling orders, processing payments, delivering packages, or performing other business functions on our behalf.
• Legal Requirements: We may disclose your information when required by law or in response to a valid legal request, such as a court order or government inquiry.
4. Data Security:
• We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
• Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
5. Your Choices and Rights:
• Access and Correction: You have the right to access, correct, or update your personal information held by us. Please contact us if you need assistance with this.
• Data Retention: We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Children's Privacy:
• Our website and services are not directed at individuals under the age of 18. We do not knowingly collect or solicit personal information from children without parental consent.
7. Changes to This Policy:
• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us using the information provided on our website.
Last Updated: 8/3/2024